If you have formatted your PC or MAC, you will not be able to activate the izone cloud software again unless you remove the old device license.
Steps needed to reactivate the software again after doing a format.
- login online to your account. click here to login.
- from the main screen, select the active device then click on remove device icon.
- Once the device is removed from your izone cloud profile, you can activate the software again on your new formatted device. you need to provide your izone cloud credentials to activate the software again.